Returns & Exchanges – everydayglamuk.com

At everydayglamuk.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and exchanges process to ensure a smooth experience.

Eligibility for Returns
Items can be returned within 28 days of receipt. To be eligible, products must be unworn, unwashed, and in their original condition with all tags and packaging intact. Items that are altered, used, or damaged after delivery may not be accepted. Certain products, such as underwear, swimwear, and personalized items, may be excluded from returns for hygiene reasons.

How to Return an Item
To initiate a return, please visit our returns portal and follow the step-by-step instructions. You will be asked to provide your order number and select the items you wish to return. Once submitted, you will receive a prepaid returns label for UK orders. International returns may require the customer to cover shipping costs, unless otherwise stated.

Exchanges
If you wish to exchange an item for a different size or style, please indicate your preference when submitting your return request. Exchanges are subject to product availability. If the requested item is unavailable, we can issue a refund or offer store credit.

Refunds
Once your returned item is received and inspected, we will process your refund within 5–10 business days. Refunds are issued to the original payment method used for purchase. Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.

Faulty or Damaged Items
If you receive an item that is faulty or damaged, please notify us immediately. We will provide a replacement, exchange, or full refund at no additional cost. It is important to report faults within 28 days of receipt.

International Returns
For international orders, please check the returns policy for your region. Customers are responsible for any customs duties, taxes, or shipping costs unless the item is faulty or incorrectly shipped.

Tracking Your Return
We recommend keeping a copy of your tracking information when returning items. This helps ensure your parcel reaches us safely and allows you to monitor its progress.

Contact Us
If you have any questions about returns or exchanges, our customer service team is available to assist you. We strive to make the returns process as simple and convenient as possible.

At everydayglamuk.com, your satisfaction is our top priority. Our goal is to ensure every order meets your expectations, and we are committed to providing a seamless and hassle-free returns and exchanges experience.